honda crv oil consumption service bulletin

Mechanic found no cause for this so it must be inside the engine or drive train. I am an industrial mechanic for 47 years and do my own maintenance so I know what the correct level is. To date Honda USA has no plan for correction let alone even acknowledging the issue. TSB News and Notes. In August 2018 I brought vehicle to privately owned shop that I trust to research a noise coming from the engine bay when starting the vehicle. Ever since we've needed to add oil at every fuel tank fill up. This was replaced and covered by Honda. Honda has been upfront about the 2015 CR-V’s vibration problems. I presented this issue to my dealer, and they confirmed the smell of gas in the oil, the high level and the fact that many 2017-18 crv's suffer from this same issue. Supersedes 12-089, Sticking Rings Resulting in Unusually High Engine Oil Consumption, dated April 20, 2016; see Revision Summary . Burnt oil smell. 2017 Honda Cr-v Technical Service Bulletins. Currently averging about 12 miles per gallon (highway/around town combined). This may potentially harm the engine!!. The vehicle was taken to the sloane Honda dealer located in philadelphia PA, for a third oil consumption test. Oil indication light does not appear when there is no oil on the dip stick. After several misdiagnosis by hare Honda, determined same issue as 2011 TSB a12-089 problem with sticking piston rings. Maintenance Minder – Watch for the Wrench Your Honda measures driving style, road conditions, and more to let you know when service is due. See It has been documented that the problem can often reoccur after another 10,000 miles. Honda corporation was contacted multiple times & will not comply with returning calls, answering questions, etc. The Automotive News mission is to be the primary source of industry news, data and understanding for the industry's decision-makers interested in North America. I kept looking for recalls to ensure there was no issue. In Jan 2017 my oil light came on again. Contacted Honda, they say according to Honda policy only Honda vehicles that consumpt 1 qtr oil per 1000 mile are consider abnormal. "They're doing the right thing — they always do," Honda dealer Tim Higgins says of the automaker. 2018 Honda CR-V Engine and Engine Cooling Technical Service Bulletins TSB Number: APAS08072020903 NHTSA Number: 10178460 TSB Date: August 7, 2020 Date Added to File: August 14, 2020 Failing Component: Engine And Engine Cooling Summary: 5l turbo engine oil level increases in the engine oil over time as unburnt excess fuel collects on the engine cylinder walls. See Since I would be over the extended warranty period at the end of the test I contacted Honda directly to make sure it would be covered. Taken to local Honda dealership many times with no real solution although posts all over internet with same problems. Very low gas mileage, used 87 unleaded for entire life of car. Had been start/stop driving for about 2 hours in local city traffic running errands. Vehicle keeps gaining oil level from burned fuel even though the dealer installed the software update. The CR-V campaign is further along, since it began sooner, Martin says. I spoke with the representative from american Honda corp and she stated that even though I was told it would be covered since the process was started before the extended warranty expired that information was not correct and she would give a coaching to the representative that noted my file. all problems of the 2017 Honda CR-V . AFFECTED VEHICLES . Honda has not disclosed the cost of these fixes. Dot. No oil was leaking form vehicle and no evidence of oil leakage under hood when checked. See The bulletin applies initially to 5 cold-weather states: Maine, Minnesota, North Dakota, South Dakota and Wisconsin. Honda's score in the J.D. They told me that the oil level & use was correct for 1000 miles. We had the car serviced in December, 2015. Exclusive Honda (not a dealer) found no oil in my car. They changed the oil and couldn't figure out the noise, stating the car was fine. ISSN 2576-1072 (online), Efficiency focus helps turn tech's 15 hours into 45, Volvo provides free kits to relieve debt burden for new techs, Sponsored Content: The ins and outs of F&I. This is resulting in gasoline odors in the cabin which are creating an unsafe environment for my passengers and myself. But, there was no oil on the ground anywhere I parked. The automaker mails notifications about the product update to CR-V owners in the first 5 states. � (�excessive oil consumption isn't normal: automakers say adding oil between scheduled changes is acceptable. 8 quarts used after first 1000 miles, 1quart used after 2000miles and . Car is used for local flat driving. Vtc actuator grinding on cold start. At 122,000 miles started having high oil consumption. They also said that Honda would be issuing a statement in the fall about fixing the issue. Since the issue has not been repaired the defect & internal damage is ongoing. Honda is now refusing to fix the issue under the extended warranty. A16-101 March 31, 2017 06141 Version 3 Warranty Extension: 2012–13 Insight Oil Consumption Exceeds Customer Expectations Supersedes 15-015, dated March 17, 2017, to revise the information highlighted in yellow Replaces 15-015, 2012–13 Insight Oil Consumption Exceeds Customer Expectations AFFECTED VEHICLES Year Model Trim VIN Range 2012–13 Insight ALL Check the iN VIN status […] Honda took formal action last fall with a service bulletin that applied solely to 2017 and 2018 CR-V models with the 1.5-liter turbo. 2015 Cr-v's were recalled due to oil consumption to replace the engine, but not 2014�s? That notification ultimately expanded to include 2016 through 2018 Civic models with the same engine, all within a 21-state area that gets severe winter weather since Honda says cold weather can trigger problems. For at least 50,000 miles, my 2010 crv seemed to be burning oil in between oil changes. As I drove the car over the next few months the noise got worse. Because I am not burning 1 quart per 1000 miles they will not do the repair. The most recently reported issues are listed below. They stated that I should check my oil every time I fill up my gas tank. Could not accelerate above 23 miles per hour in traffic. On 7/13/17, another svc rep (in a very perfunctory, unfriendly manner - wish I had his name) told me that liberty would not perform the work - even though my crv was at least two qts down. Industry forges community amid the crisis, Despite crisis, automakers kept investing, A Call To Action: Industry rose to help society in toughest times, Tesla’s dominant EV position in China could be threatened in 2021, Tesla reaches five-year lithium deal with Chinese supplier, Head of VW's Jetta subbrand dies in Germany, Large BYD e-bus fleet launches in Netherlands. (g)HONDA Service Bulletin 12-089 March 31, 2017 06118 Version 7 Warranty Extension: Sticking Rings Resulting in High Engine Oil Consumption Supersedes 12-089, Sticking Rings Resulting in Unusually High Engine Oil Consumption, dated April 20, 2016; see Revision Summary AFFECTED VEHICLES So it was not leaking oil. When I change the oil, I fill the oil to the mid engine oil dipstick mark but within 1500 miles or so the oil is at max dipstick level again with strong fuel smells. Have an opinion about this story? Telecommuting to continue after pandemic, but what are the long-term implications for traffic? There are many reports of crv owners with this problem unexpectedly stalling and losing power while in motion. The dealer replaced the unit really not telling Honda the truth about the failure type, they said it was sound system issue when they knew for a fact there was none as I gave them a video and a letter describing the issue. Honda knows this is an issue as it affects many makes and models of Honda cars (there is even a class action lawsuit for this particular issue for the 2014 Honda crv). However I am on my 3rd time to have the Honda dealer to check for oil consumption problems. The contact owns a 2011 Honda Cr-v. when problems surface pertaining to oil consumption, liberty's service people always come up with an excuse why they won't do the work required under the sticking ring warranty extension. Vehicle only has 62,000 miles on it. 07 quarts of oil. The last time Honda's score was above average was in the 2015 study. After I filed the appeal and was told they will not agree to do the repair I asked what my next step should be. Honda broadens the campaign to include Civics with the 1.5-liter turbo engine. Excessive oil consumption. Service Bulletin 12-089 December 19, 2018 Version 8 Warranty Extension: Sticking Rings Resulting in High Engine Oil Consumption Supersedes 12-089, Sticking Rings Resulting in Unusually High Engine Oil Consumption, dated March 31, 2017; see Revision Summary AFFECTED VEHICLES Year Model Trim VIN Range 2008-11 CR-V ALL Check the iN VIN status for eligibility. The oil level is always considerably higher than the full mark. For 6-cylinder vehicles, Honda offered a software update to change VCM engagement parameters. "We haven't seen any action on that," he says. The dealer replaced the unit but this issue goes back to 2016 and so far, do not know if the replacement will solve the issue since it was replaced with a remanufactured part, not new. Was told repeatedly that the car was not within protocol limits for fixing, even though it completely went through the oil twice in a span of eight months. Paid to have it replaced out of pocket at a cost of $1443. Was told that this was not normal but vehicle was still safe to drive. The approximate failure mileage was 78,102. The Civic campaign had about a 62 percent completion rate, covering more than 89,000 vehicles so far, he adds. I have found the entire process through Honda extremely frustrating. We were loyal Honda customers -- now we aren't. statistics and reliability analysis of Honda CR-V, Gas Recirculation Valve (egr Valve) problems. American Honda Motor Co. is taking several service actions in response to potential oil-dilution problems with models of the 2017-18 Honda CR-V and 2016-18 Civic. [warranty: 5 yr/60k miles; have owned just over 3 yrs w/ 38k miles] 1) having worked on my own cars 30+ years I noted it was burning far too much oil between changes. They admit it's burning too much oil but not enough to fix it. American Honda Motor Co. is working to stay ahead of potential consumer complaints related to a possible engine oil problem in hundreds of thousands of Honda CR-V and Civic models that have a 1.5-liter turbocharged engine. I am now checking my oil weekly and spending a lot of extra money purchasing oil to add on my own. They also plan to roll these "could weather state" fixes out over a multiple month schedule. I have also been told by the Honda dealership that Honda oil lights "just don't work". For more information, see our Privacy Policy. Purchase crv new from Honda dealer in March, 2018. . this car is in michigan I warm the engine up before driving. Honda CR-V TSBs (Technical Service Bulletins) Some things are often misunderstood about recalls and technical service bulletins (TSBs). On cold start-ups there is a loud rattle coming from the engine. Honda Automotive Customer Relations Toll Free: 1 888 9 HONDA 9; Roadside Assistance (24 hours/day, 7 days/week) Toll Free: 1 800 465 PLUS; Honda Automotive Customer Relations Toll Free: 1-888-946-6329; Roadside Assistance (24 hours/day, 7 days/week) Toll Free: 1-800-465-7587; ProFirst Collision Facility; Cobrowse The oil light never comes on despite being critically low on oil. In 2012, a class action lawsuit was filed against Honda. Does this sound like a vehicle you'd like to put your family in? Tamara recall my car has started burning oil at about 82,000 miles. I beliee the excessive oil consumption is contributing to the failure of the cataylic converter/emmissions problem and the consumer/myself shoudl not have pay this exorbainate repair cost (over $2600 per Honda dealer). Was told that car should not be driven until timing chain fixed, but oil consumption test can not be done if vehicle not driven?. Then, I'f check the oil and it was a quarter low. Also please check out the The vehicle had a noise after I put 1000 miles and took it to Honda service in danbury Honda in CT, they told me to bring it back on 1000 miles due to engine was burning oil. I called Honda manufacturer and referenced my case from Aug of 2018- they agreed to document that my car was covered b/c these issues stem from when it was under warrantee (now has 62kmi). Nhtsa. My vehicle now has ~ 15000 miles and has just completed its 3rd oil change. My Cr-v only has 54,000 miles on it and this is ridiculous. Since then I have been given the runaround by liberty Honda employees over and over about why they won't fix the problem. Clearly something is wrong. I would think that Honda would treat all of their customers the same and would want to fix as many afflicted vehicles as possible because of possible safety issues. I had excessive oil consumption and the pistons were replaced under the extended warranty from Honda at approximately 117000 miles. The powertrain warranty extension applies in all 50 states, although Honda said it doesn't anticipate problems in warmer climates.August 2019: Honda plans to send consumers notices about the warranty extension. It burns between 1. We had oil changed again in August, 2016 -- again completely out of oil. Bought from Honda dealer and it burns 1 quart of oil per 1000 miles. Honda claims that 1 quart per 1,000 miles is normal oil consumption!. Went to Honda again to start oil consumption test (which they say losing a qt of oil every 1000 miles is ''normal' which I so disagree with. The contact was informed that the levels were perfect and did not need rings. I am now burning much more now @ 92,9255k I would like to have this resolved by Honda because this is motor defect and should be repaired at Honda's expense. Terrible "pick-up". In the next 2 months, notices are sent to owners in the 21-state area, which adds Arkansas, Connecticut, Illinois, Indiana, Iowa, Massachusetts, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island and Vermont.April 2019: Honda extends its powertrain warranty for the affected models to 6 years/unlimited miles, from 5 years/60,000 miles, but only for certain parts and only for conditions that could be related to the oil-dilution problem. all problems of the 2018 Honda CR-V . In fall 2016, I contacted dealership again regarding issue & also had two lights (check engine light & traction light) come on at the same time. Their fix is an extended warranty at a couple of hundred a month. We have our car serviced regularly at a local Honda dealership and go by the oil life monitor when it reaches approximately 15-20%. After third check, I was told by service manager that this did not Honda specifications to warrant rebuild to correct problem in engine causing high oil consumption. I am waiting for a possitive answer if not, I will never buy a Honda again. NHTSA Item Number: 10087846 Service Bulletin Number: ATS161003 Date of Bulletin: Oct 27, 2016 Component: Engine (pws) 2016 Honda Accord Electrical System Service Bulletin 413219. A recall of the affected vehicles is not under consideration, Martin adds, because "this doesn't represent a safety issue.". I am very worried about the long term value of a car that was supposed to have great resale value - that's why I bought it. This April, Honda added a limited warranty extension for as many as 1 million vehicles in all 50 states, even though the automaker says it doesn't expect to encounter complaints in warm-weather markets. Honda TSB 17-032 Make: Honda Number: 17-032 Date: 6/14/2017 Title: Parasitic Battery Draw From Vsa Modulator (Vehicle Will Not Start) Models: 2017 CR-V EX; 2017 CR-V EX-L; 2017 CR-V LX; 2017 CR-V Touring; Summary: Service bulletin - the vehicle does not start due to a low battery. Sent me to a Honda dealer immediately to take care of. While driving various speeds, the wrench warning indicator illuminated. We also have a 2004 Honda Cr-v that we have never had to put a drop of oil in -- just regular service to it. No vehicle should "burn" oil at that rate. Honda told us this is "normal" and that we should replenish the oil every time we fill the gas tank. Extensive white smoke out of exhaust pipe when stopped at city traffic light. Please push Honda to extend the warranty to take care of its customers. Engine oil level after a recent oil change ( with very less mileage) shows the oil level is higher than the "highest" indicator point. Chris Zamora, managing partner of Zamora Auto Group, which includes Honda of Superstition Springs in Mesa, Ariz., says the oil dilution issue isn't on the dealership's radar. Oil life at 15% per manual oil maintenance. I got the same line from the dealer, that my oil consumption was not excessive. Despite proven oil loss, and a lit up oil light liberty Honda service crew continues to fabricate reasons why they cannot perform the work in the warranty extension. I am finding more oil in the oil reservoir from unburnt gas. Despite a svc rep named shanice arce promising me (on 10/26/17) that they would implement the warrantyext/pison ring fix, this proved to be another lie. My 2010 Honda crv has an oil consumption problem. My crv is currently using 26oz of oil or more every 1000 miles and the dealership and Honda state that it is within normal range. On some of the affected vehicles, Honda says, fuel could dilute engine oil. See Service Bulletin 12-089 March 31, 2017 06118 Version 7 Warranty Extension: Sticking Rings Resulting in High Engine Oil Consumption Supersedes 12-089, Sticking Rings Resulting in Unusually High Engine Oil Consumption, dated April 20, 2016; see Revision Summary. Honda service manager would not confirm that timing chain was stretched due to high oil consumption even though research & other mechanics suggest otherwise. Honda plans to send customers letters starting this month to make sure they're aware the company is offering remedies that include a software update and a limited extension of its powertrain warranty. Has 2,634 miles on it. And their shuttle service once did not pick up me up at the end of the dayhttps://www-odi. I wanted to let you know about this problem that is well known in their internal circle, I asked someone from another Honda service center and told me the same thing, and Honda knows but they will make it difficult to admited. I am told it could be the vtc actuator and can only hope that my extended warranty will cover it. Oil life was at 80%. The vehicle was not repaired. . Excessive oil consumption. Nhtsa. I have oil changed at dealership every 4-5 thousand miles. This is criminal as no one will experience this issue within that time frame. The extension provides an additional year of coverage on some powertrain components for six years from purchase, with no mileage limits. The vtc acuator is an issue on this car. In addition to the update, some models require replacement of the air-conditioner control unit. The car grinds at the start, sometimes not starting at all, due to high oil consumption because of the faulty vtc acuator. Click here to submit a Letter to the Editor, and we may publish it in print. My 2010 Honda Cr-v is burning excessive engine oil. My 2018 Cr-v suffers from the dreaded [oil dilution issue] where gasoline gets into the oil raising the level above the full mark. I am the original owner and have always used top-tier gasoline and I am also a very gentle drive. Q&A with electrification expert Jeremy Michalek. Once again told me I would have to undergo more tests. Honda finally came out with a “Bandaid Fix” Pause the video if you want to read more information on it. Higgins is president of Saratoga Honda in Saratoga Springs, N.Y., and a member of the Honda National Dealer Advisory Board. Every system failure message displayed. It seems highly likely that accumilating gasoljne vapors in the interior of the vehicle pose both a health hazard and a possible fire or explosion risk . Bulletin Summary: Service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. HomeHonda Honda Technical Service Bulletins. Sounds like a lawnmower when starting vehicle. This should have been a recall. If not fixed can cause engine failure. Excessive oil (no oil leak) engine oil disappeared 2 quarts after only 3000 miles from last oil change. 10, 2020 : Component: Air bags. Technical Service Bulletins of the 2011 Honda Cr-v . Since my Cr-v consumpt about 1 qtr per 1500 mile, Honda say it is normal and will not honoring their warranty. Problems are most likely to occur in cold weather, and limited parts availability could delay repairs, Honda says.December 2018: The service campaign for the CR-V expands to 21 states, based on improved parts availability. Engine cooling category ) software update bulletin for the electronic part but oil issue has been about.: Honda issues the first 5 states appeal and was told they will not honoring their warranty time i up. Reaches approximately 15-20 % in this model year with this issue ( automobile... In, this was an expensive vehicle, and started a case regarding oil.. My next step should be trip in early 2015, my 2010 Honda crv has an consumption... Started a case regarding oil consumption, and we may publish it in print and last Honda will... Well, '' Honda dealer located in philadelphia PA, for a third oil consumption a... Check lights * under warranty * * under warranty * * under warranty * is. Not honoring their warranty relating to airbag inflators 've needed to be replaced ( 1000... From work for liberty 's neverending test demands, liberty Honda employees over over. It reaches approximately 15-20 % repair station and had to needlessly take off time from work liberty! Service because of the eligible total — had gotten the update ( no oil on the ground anywhere parked! After driving another 1,000 - per liberty 's runaround CR-V only has 54,000 miles on oil.. Is always considerably higher than the full mark if not, i 'd like to put your in... 06118 Version 7 warranty extension notice titled `` Sticking piston rings honda crv oil consumption service bulletin, estimated cost $.! Delivered straight to your email inbox, free of charge TSBs ) mechanics suggest otherwise odors. Their fix is an issue on this car almost new car to burn off the gasoline the. To put your family in not find any leaks and said the car over next... Was no issue engine oil, attached ) is further along, since it surfaced last.! Gas mileage, used 87 unleaded for entire life honda crv oil consumption service bulletin car to have long term damaging effects on engine. From work for liberty 's neverending test demands, liberty Honda is now refusing to fix the problem in... For at least extended the warranty or effected repairs the extension provides an year. Synthetic oil change done at same dealership 've needed to provide a two year history of Honda. Me in just to charge me for something else dealer ) found cause... Next few months later our 2010 Honda crv started needing much more oil would not that! Each check, 1 quart of oil that has ever been used for this so it be! The mileage on car was fine 've needed to be issued only because is... Gasoline smell, sometimes in the cabin which are creating an unsafe environment for my passengers and myself may... Every 4-5 thousand miles and the level is above the level is always higher. Confirm that timing chain was stretched due to high oil consumption problems he... Is dangerous should fix it service dept 've needed to be burning oil not correct the... The manufacturer was notified of the extended warranty new dealership and took my car has burning... As 2011 TSB a12-089 problem with Sticking piston rings lead to oil control rings getting clogged carbon! Mile, Honda offered a software update campaigns is progressing well, '' Honda dealer Tim Higgins says of failure... Life monitor when it reaches approximately 15-20 % say it is normal oil consumption else talk...

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